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Scam type

Social engineering

Scammers use pressure, urgency, and trust to talk people into sending money on someone else's behalf.

What it is

Social engineering is manipulation, not hacking. The scammer poses as a friend, relative, or colleague in trouble and engineers an emergency, such as an accident, a stranded trip, or a deal about to collapse, so you transfer money for them before checking the story.

How scammers use it
1

The scammer builds or borrows trust: a hacked account, a familiar name, or a claimed mutual friend.

2

They create urgency so you don't pause to verify: 'the hospital needs payment now'.

3

They give you a stranger's account or wallet to pay 'because I can't access my financial institution'.

4

After payment, the 'emergency' and the contact disappear.

Warning signs

An urgent money request with a reason you can't quickly verify.

Being asked to pay a person or account you don't recognise.

Pressure to keep it secret or act immediately.

Excuses for why they can't talk by phone or video.

How to protect yourself

Slow down. Genuine emergencies survive a five-minute verification call.

Call the person on their known number before paying anyone on their behalf.

Never send money to an account you can't connect to the person asking.

Agree a family 'code word' for real emergencies.